Before I get into why my iPhone is wrapped up tight, on the way back to its maker, let me first say this: I love Apple. I love, love, love everything about them. I grew up on a Macintosh, started all my companies on Macs, and came from a family that bought essentially every Apple product as early as I can remember (Yes, even the Newton — we still have two of them in boxes). I was first in line for a first generation iPod and continue to buy every first generation product before even seeing them in person. When I was old enough to buy stock, I bought all the AAPL I could get my hands on. You get the point. I’ve been an evangelist for Apple products my entire life, and will continue to be one as long as I live if they continue to innovate the way they seem to be doing on a daily — even quarterly — basis.

I used to dream about the iPhone. Seriously. I couldn’t wait for the perfect interface, the impeccable design that is Apple. When I used to dream about the iPhone, I didn’t think about what running a business (or three) would be like from one. I never really thought about how it might affect my productivity, and why I carry a smart phone around in the first place — that is until I started using one.

The lack of crucial business features slow down my day. It might sound sappy, but it’s true.

Here’s What I Need:

• Mark All Read/Delete All (If you receive more than 300 messages a day, you need this.)
• Blind Carbon Copy (How can I actually talk behind someone’s back without it?)
• Copy and Paste (So frustrating…)
• iCal invites (Accept and Send, or at LEAST see them)
• Push Email (Using a BlackBerry makes me feel 15 min ahead of the iPhone population)
• AT&T’s EDGE network is pitiful. (Unlock the phone and let me use it on other networks, already.)

If any 3 of the 6 requests above get fixed, I’ll gladly go back to the Apple Store and buy another iPhone the day the software update comes out.

What I’ll miss:

• Multi Touch is absurdly cool, but hasn’t sped up my day yet.
• Chicks love the Google Maps feature, and so do I. I can do this on my BlackBerry, it just doesn’t look as sexy.
• A WiFi enabled internet browsing powerhouse and looking at the real internet. Good thing I carry a laptop everywhere.
Cover Flow on a touch screen is too much fun.
• Carrying around one of the sexiest devices in the world.

The beauty of the iPhone is that updates don’t require a new device. I’m sure Apple will approach all of my above issues in a tactful and borderline ingenious way but until then, I’m back to being a BlackBerry-carrying fool, lusting after an iPhone that works well with my heavy day-to-day business needs.


jharr Monday, 08.06.07 @ 11:50 am

Josh, sorry to hear it’s not working out for you. I agree with your points, but they reinforce my view on the device…it’s not for business it’s for consumers. That may be an oversimplification, but I’ve found it to very much be the case. The elements that make the phone great make it a pain for hardcore business/smart phone users. The simplicity of it, the elegance of omission in the design unfortunately make the jump from existing smart-phones a bigger leap than say from a RAZR. The best thing to keep in mind is that every issue you outline is updateable via software, hope you can come back down the road.


jboogie Monday, 08.06.07 @ 12:02 pm

That is the beauty of the iPhone, is everything but the small round home button is absolutely customizeable and can be upgraded… I have talked to 2 Apple rep’s and they too themselves confirmed that these same concerns you have, everyone has and they will be addressed come a simple software update in 2 weeks…


prb44t Monday, 08.06.07 @ 12:20 pm

I too have been waiting for many of the things you mentioned and was pondering returning my iphone as well until is that company called synchronica has launched a solution to get your Exchange email like you would a BB. Wroth checking out for their 60-day free trial.


bijan sabet Tuesday, 08.07.07 @ 11:13 pm

new iphone sw update now supports bcc


rbb Wednesday, 08.08.07 @ 10:21 pm

One word (well, one letter and 2 numbers): N95.

Everything you’re after (I’m not 100% on the iCal invites, but I know it sync’s perfectly with your iCal) + GPS + a shit hot camera.

Crackberry’s are for old farts. ;)


Kevin Friday, 10.05.07 @ 12:32 pm

I too have the exact same concerns. I love everything Apple and own an ad agency that runs on Apple, have a Macbook Pro and a Mac Pro in my office, bought and sold AAPL call options and stock for the last 3 years!

I bought a refurn iPhone 1 week ago and thought I would “learn” to like the keyboard and the other differences. Well…after trying to learn and sending horrible emails to clients, Seeing the “message not downloaded from server” on some of my most important inbox emails and the problems you addressed with copy/paste, BCC, and the Edge network…I too have boxed up my iPhone and am sending it back to AAPL.

The problem now is that I went back to Verizon (one bright side is they gave me a Blackberry 8830 world phone and $50 Verizon gift card to come back)…with a 2 year contract. :(

I look forward to using the BB 8830 and see Markspace “Missing Sync” may help me BB play well with my Macbook Pro. For goodness sakes…it can play music and video and has a removable SD card. Verizon has disabled the GPS in the BB 8830, but I hear they are bringing it back with a firmware update in a few months.

I will miss the phone function in iPhone…it was the best.
I will miss the Photos and the cool flipping through of my images on that wonderful screen.

Kvin




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